Product Warranties, Returns & Refunds

Product Warranties

Boost Safety & Workwear stands by the exceptional quality of the products we supply. All our products are covered by warranties supplied by our suppliers and manufacturers. Customer satisfaction is our top priority and our after sales service is committed to this. Should you experience any issue with your product(s), please Contact Us.

Change of Mind Returns

We do not offer returns if you change your mind on a product. We only offer returns for faulty or defective products.

Prescription Glasses, Goggles and Eyewear – Warranty & Returns

If you receive your prescription glasses, goggles or eyewear and you cannot see out of the lenses correctly, do not use the glasses, goggles or eyewear and Contact Us immediately. Please also contact your Optometrist to discuss any eye health related issues you may be experiencing.

All multifocal / progressive prescription lenses come with a ninety day warranty against non-adaption. If you have purchased a pair of multifocal / progressive prescription lenses and cannot get used to them, please Contact Us to discuss your options. Our Optical Team will work with you to remedy the non-adaption issue.

Product Warranty & Returns Process

Please do not return any product(s) to Boost Safety & Workwear without first contacting our Customer Service Team.

Should your return be approved, we will provide you with return address details.

The postage cost for the returned goods is the responsibility of the customer returning the goods. For non-warranty returns, a re-stocking fee may be charged.

Refunds

Where a refund is payable, the original cost of the product(s) will be refunded via the same method of original payment, less the shipping cost and re-stocking fee (if applicable).