1. We Respect Your Privacy
1.1. Boost Safety & Workwear respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.
1.2. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).
1.3. “Personal information” is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.
2. What Personal Information Is Collected
2.1. Boost Safety & Workwear will, from time to time, receive and store personal information you submit to our website, provided to us directly or given to us in other forms.
2.2. You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order.
2.3. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide medical information such as your optical prescription, provide financial or credit card information, or communicate with our customer support.
2.4. Additionally, we may also collect any other information you provide while interacting with us.
3. How We Collect Your Personal Information
4. How We Use Your Personal Information
4.1. Boost Safety & Workwear may use personal information collected from you to provide you with information about our products or services. We may also make you aware of new and additional products, services and opportunities available to you.
4.2. Boost Safety & Workwear will use personal information only for the purposes that you consent to. This may include to:
4.2.1. provide you with products and services during the usual course of our business activities;
4.2.2. administer our business activities;
4.2.3. consider an application for commercial credit or a 30 Day Trade Account;
4.2.4. manage, research and develop our products and services;
4.2.5. provide you with information about our products and services;
4.2.6. communicate with you by a variety of measures including, but not limited to, by telephone, email, sms or mail;
4.2.7. investigate any complaints;
4.2.8. regulatory reporting and compliance with our legal obligations; and
4.2.9. other activities in the course of our business.
4.3. If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website.
4.4. We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.
4.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.
5. Disclosure of Your Personal Information
6. General Data Protection Regulation (GDPR) for the European Union (EU)
6.1. Boost Safety & Workwear will comply with the principles of data protection set out in the GDPR for the purpose of fairness, transparency and lawful data collection and use.
6.2. We process your personal information as a Processor and/or to the extent that we are a Controller as defined in the GDPR.
6.3. We must establish a lawful basis for processing your personal information. The legal basis for which we collect your personal information depends on the data that we collect and how we use it.
6.4. We will only collect your personal information with your express consent for a specific purpose and any data collected will be to the extent necessary and not excessive for its purpose. We will keep your data safe and secure using reasonable security measures.
6.5. We will also process your personal information if it is necessary for our legitimate interests, or to fulfil a contractual or legal obligation.
6.6. We process your personal information if it is necessary to protect your life or in a medical situation, it is necessary to carry out a public function, a task of public interest or if the function has a clear basis in law.
6.7. We do not collect or process any personal information from you that is considered “Sensitive Personal Information” under the GDPR, such as personal information relating to your sexual orientation or ethnic origin unless we have obtained your explicit consent, or if it is being collected subject to and in accordance with the GDPR.
6.8. You must not provide us with your personal information if you are under the age of 16 without the consent of your parent or someone who has parental authority for you. We do not knowingly collect or process the personal information of children.
7. Your Rights Under the GDPR
7.1. If you are an individual residing in the EU, you have certain rights as to how your personal information is obtained and used. Boost Safety & Workwear complies with your rights under the GDPR as to how your personal information is used and controlled if you are an individual residing in the EU
7.2. Except as otherwise provided in the GDPR, you have the following rights:
7.2.1. to be informed how your personal information is being used;
7.2.2. access your personal information (we will provide you with a free copy of it);
7.2.3. to correct your personal information if it is inaccurate or incomplete;
7.2.4. to delete your personal information (also known as “the right to be forgotten”);
7.2.5. to restrict processing of your personal information;
7.2.6. to retain and reuse your personal information for your own purposes;
7.2.7. to object to your personal information being used; and
7.2.8. to object against automated decision making and profiling.
7.4. We may ask you to verify your identity before acting on any of your requests.
8. Hosting and International Data Transfers
8.1. Information that we collect may from time to time be stored, processed in or transferred between parties or sites located in countries outside of Australia. These may include, but are not limited to Australia, New Zealand, US, Canada, UK, EU Countries and elsewhere.
8.2. We and our other group companies have offices and/or facilities in Australia. Transfers out of Australia internationally are protected by reasonable safeguards.
8.3. The hosting facilities for our website and related services are situated in Australia, New Zealand, US, Canada, UK, EU Countries and elsewhere. Transfers to each of these Countries are protected by reasonable safeguards.
8.4. Our Suppliers and Contractors are situated in Australia, New Zealand, US, Canada, UK, EU Countries and elsewhere. Transfers to each of these Countries are protected by reasonable safeguards.
8.5. You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
9. Security Of Your Personal Information
9.1. Boost Safety & Workwear is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
9.2. Where we employ data processors to process personal information on our behalf, we do so on the basis that such data processors comply with privacy laws and they have adequate technical measures in place to protect personal information against unauthorised use, loss and theft.
10. Access To Your Personal Information
10.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth), and to the extent applicable the EU GDPR. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by using the contact form on the Contact Us page on our website.
10.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.
11. Complaints About Privacy
11.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints using the contact form on the Contact Us page on our website. We take complaints seriously and will respond shortly after receiving written notice of your complaint.
13. When You Visit Our Website
13.1. When you come to our website (www.boostsafety.com), we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
15. Analytics & Behavioral Remarketing
15.1. We use third-party service providers to monitor and analyze the use of our website. Services we use include but are not limited to:
15.1.1. Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt-out of having your activity on our website available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.
15.2.1. Google Ads: Google Ads remarketing service is provided by Google. You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting Google’s Ads Settings page. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.
15.2.2. Facebook: Facebook marketing and remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook’s website and can opt-out from Facebook’s interest-based ads following instructions provided by Facebook. For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy.
15.2.3. Instagram: Instagram marketing and remarketing service is provided by Facebook Inc. For more information on the privacy practices of Instagram, please visit Instagram’s Data Policy.
15.2.4. YouTube: Youtube marketing and remarketing service is provided by Google. For more information on the privacy practices of Youtube, please visit the Google Privacy & Terms web page.
16. Third Party Sites
16.1. Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship, endorsement or approval of these websites by Boost Safety & Workwear.
16.2. Please be aware that Boost Safety & Workwear is not responsible for the privacy practises of such other websites. We encourage our users to be aware, when they leave our site, to read the terms and privacy statements of each website.